Townsville's Trusted IT Team
UPTIME.IT
SOLUTIONS

Fast Computer Repairs & IT Support for Townsville Homes & Businesses

Uptime IT Solutions provides IT support in Townsville for homes and businesses — from computer repairs and IT services to managed solutions, data recovery, and network security across Townsville, Ayr, Home Hill, and Charters Towers. We fix it fast, with honest advice and no jargon.

Same-Day Service
No Fix, No Fee
📍Local Townsville
5-Star Rated
25+
Years Experience
1000+
Happy Clients
Same Day
Response
System Health
0%
All systems nominal
Avg Response
47min
Same-day onsite service
Threats Blocked
0
This month
Client Uptime
0%
30-day record

What Our Clients Say

Trusted by businesses and homeowners across Townsville and North Queensland.

★★★★★ 5.0 · Google Reviews
"
★★★★★

Cameron and Uptime IT have kept our systems running flawlessly for over 5 years. Excellent service. Highly recommended.

AH
Andrew Horspool
PGI North Queensland
"
★★★★★

Any time I have an issue with any of my equipment I phone Uptime IT Solutions — they are quick to respond and always get me up and running again. Highly recommend.

PR
Peter Russo
Townlec Automotive
"
★★★★★

We have never dealt with any major issues due to forward maintenance and planning performed by Uptime IT regularly. If you need assistance with anything computer related, give them a call.

GD
George Devlin
LM Motors Townsville
"
★★★★★

We have used Uptime IT Solutions for many years and have always received professional and prompt service. They have always gone above and beyond to ensure our environment maintained continuity and was always performing at its best.

PR
Phillip Ross
Work Connection Ltd
"
★★★★★

Uptime IT immediately identified issues that resulted in efficiencies within our system. They reconfigured everything to be simple, less costly, and very reliable. Their tutoring on basic maintenance sets them apart from the everyday IT provider.

FM
Frank T Munnich
Waterview Terraces Management
"
★★★★★

It's great being able to ask questions of someone who answers all questions (even the dumb ones) with patience and relevant advice. Cam helps protect our data and keeps us trained, secure and connected with our staff and clients.

KY
Kylie
Access Support Services
"
★★★★★

We love Uptime IT Solutions!! Cameron is knowledgeable, friendly and always quick to respond. I'm so glad I handed over the IT side so I don't have to worry about it anymore. If a staff member has a problem, I don't have to waste hours trying to fix it, Cameron takes care of it.

SS
Shannon S
CinchBiz Townsville
"
★★★★★

Cameron is the IT man to go to! I am so glad I found someone so responsive and reliable. He has saved the day many times and helped set my business up so that client data is secure and systems are working efficiently — one major thing less to worry about!

KJ
Kelly Jade Nicolson
Wellnest Solutions
"
★★★★★

Friendly, knowledgeable and professional — I am genuinely impressed by the level of service. Highly responsive, communicated clearly in a way anyone could understand, and took the time to tailor solutions to our specific needs. It's clear they take pride in their work and value building trust with their clients.

CK
Chris Kelly
Access Support Services
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Cam - Owner of Uptime IT Solutions Townsville

Hi, I'm Cam

I'm the owner of Uptime IT Solutions. When you call, you get straight through to our team — not a call centre. We've been fixing computers and looking after business IT in Townsville for over 15 years, and we take pride in giving honest advice and getting things done right the first time. Whether it's a quick home PC fix or a full business setup, we treat every job like it's our own.

IT Solutions That Keep You Running

Whether it's a slow laptop or a full business network — we've got you covered with fast, friendly, expert support.

PC Repairs

Hardware diagnostics, component replacement, and performance fixes. We'll get your machine running like new — fast.

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Mac Repairs

Expert Mac troubleshooting, repairs, and upgrades. From MacBooks to iMacs, we know Apple hardware inside and out.

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Data Recovery & Backup

Lost files? Failed drive? We recover data from the worst disasters and set up bulletproof backup systems.

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Virus & Malware Removal

Fast detection and removal of viruses, ransomware, and malware. We'll clean your system and harden your defences.

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Microsoft 365 & Cloud

Full Microsoft 365 administration, email migration, SharePoint setup, and cloud backup solutions for your business.

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Network & Security

Business network design, firewall configuration, Wi-Fi optimisation, and security hardening to protect your data.

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New System Setups

New computer? New office? We handle the full setup — hardware, software, data transfer, and staff training.

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System Optimisation

Slow machines cost you time and money. We tune your systems for peak performance — often in a single visit.

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IT Outsourcing

Ongoing managed IT support for your business. We become your IT department — without the overhead.

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📺

TV & Home Theatre

surround sound, smart TV setup, streaming devices, and cable management. We make your entertainment system work perfectly.

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New Service

Need Software Built
Specifically for
Your Business?

Off-the-shelf software forces your team to adapt. A custom application adapts to your team. We design, build, and support web apps, mobile apps, and automation tools engineered around exactly how you work.

  • Web applications & customer portals
  • Mobile apps for iOS & Android
  • Business automation & workflow tools
  • System integrations & dashboards
  • You own 100% of the code
YourBusiness App — v2.4
247
Jobs
$14k
Revenue
98%
Uptime
Weekly Activity
Order #4821Processing
Order #4820+$340
Order #4819+$890

We Don't Just Fix Computers.
We Keep Businesses Running.

Uptime IT Solutions has been Townsville's go-to IT partner for over 15 years. We're not a faceless call centre — we're local technicians who turn up on time, explain things in plain English, and actually care about getting it right.

More About Us →
🏠

Onsite Service

We come to you — home or business. No need to lug your gear across town.

🌏

Remote Support

Can't wait? Our remote login service gets you help in minutes, not hours.

💬

Plain English

No jargon, no upselling. Just honest advice and transparent pricing.

🏆

Trusted Locally

Serving Townsville, Ayr, Home Hill, and Charters Towers with pride.

Common Questions

Absolutely. Onsite service is what we're known for. We come to you — whether that's your home, office, or job site across Townsville, Ayr, Home Hill, or Charters Towers. For quick fixes, we can also connect remotely to resolve issues without a visit.
Every job is different, which is why we offer free quotes. Call us, describe your issue, and we'll give you an honest estimate before any work begins. No surprises, no hidden fees.
Yes — we support everything from small office networks to Windows Server environments, firewalls, VPNs, and Microsoft 365 administration. We can design, deploy, and manage your business IT infrastructure.
First, disconnect the affected computer from your network (unplug the Ethernet cable or turn off Wi-Fi). This helps stop the spread. Then turn the machine off and call us immediately. The sooner we get to it, the better the chance of full recovery.
Yes. We service both Mac and PC hardware and software. Whether it's a MacBook, iMac, Windows desktop, or laptop — we've got the expertise to diagnose and fix it.
Absolutely. We handle full Microsoft 365 deployments including email migration, SharePoint, Teams, OneDrive, security policies, and ongoing administration. We'll get your team productive on the platform and keep it running smoothly.

Need IT Help? Let's Talk.

Free quotes, fast response, no jargon. Give us a call or book online — we'll sort it out.

Book a Free Quote → 📞 (07) 4767 7243 📞 0408 777 938
💬 Chat on WhatsApp 💙 Facebook Messenger 📞 Call 0408 777 938